Thank you for shopping with us. The following outlines our shipping policies and procedures.
Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Delivery delays can occasionally occur due to high demand or courier issues.
Order Tracking
You will receive a confirmation email with tracking information once your order has been shipped. Please allow 24 hours for tracking information to become available.
International Shipping
We offer international shipping to selected countries. Shipping times and costs may vary depending on location and customs regulations.
Customs, Duties and Taxes
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The customer is responsible for these charges.
Damaged or Lost Packages
We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged items for the claim process.
Questions
If you have any questions about your shipping or order status, please contact us at support@5amforareason.com.